Payments Methods

Payment upon delivery - COD

You can pay by cash on delivery through the courier company "general postal" or ACS upon delivery of the order.

Shipping Cost (Shipments of products within Greece)

A. Category
For product orders tobios charges € 5.00 shipping.

B. Category
Oversized and bulky products are excluded from the above categories. For oversized products, the shipping cost is determined by consultation.

Delivery time

The products of your order are received by the ACS of your area within 1-3 working days from the date of order.

Order delay

Your order may be delayed for the following reasons:

1. The product has been delayed from being shipped by our supplier. In such a case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately upon receipt in our warehouses.

2. The product you ordered has already been removed and is no longer available. In this case, an employee of our company will contact you directly to give you all the alternatives.

3. In periods of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

4. In case it is impossible to communicate with you by phone and / or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because for example The information you entered is not properly updated.